Shipping
All of our pieces are hand-made, this means that orders can take up to 10 days to ship (most are shipped within 2 days). If we can't ship your item within 4 days we will notify you via e-mail with an estimated delivery. If your order is time sensitive please email ABD Jewelry here to expedite your order. Jewelry is shipped USPS First Class with delivery confirmation and tracking.
Items purchased come packaged in a black satin drawstring pouch with your jewelry nestled inside gold tissue paper, ready to gift (or as a gift for you!). If you need additional gift wrapping for multiple items, please fill out gift form when placing order. Take care to give an accurate billing and shipping address. ABD Jewelry will not be responsible for any lost or stolen goods during shipment.
All orders shipped within Connecticut will be charged 6.35% sales tax. An email confirmation will be sent to you once your jewelry has shipped.
Returns + Exchanges
We will gladly accept returns or exchanges for items (unless otherwise noted) within 3 days from the time you receive your purchase. Items MUST be returned in the NEW UNWORN condition in which they were received for a refund or exchange. If you have received special pricing for your order for any reason a store credit will be given for your purchase if you wish to return it. We do require that you first contact us at ABD Jewelry here for an RA# (return authorization) so that we can accurately track your return. Your refund does NOT include shipping charges.
RETURN SHIPPING is expected to be the same as it was sent to you; Priority Mail insured, return Priority Mail insured. Packing is important! If the item(s) incur damage on return NO REFUND OR CREDIT will be issued. If you want the item(s) back in this instance then you will be required to pay full shipping & insurance costs prior to shipping plus a $20.00 handling fee.
Refunds will be issued via credit on your credit card or through Paypal once item is received less shipping charges.
EXCHANGE
A full price store credit (less all shipping fees charges both ways) will be given (within 3 days after receiving order).
THERE ARE NO REFUNDS OR EXCHANGES ON CUSTOMIZED ITEMS.
Your e-mail address and any personal identifying information will never be shared.
COPYRIGHT
All items on ABD Jewelry’s website are copy written and protected under the law.